Frequently Asked Questions

Q: What is “wireless internet”?

A: RT21.NET Internet service is delivered wirelessly -- literally without wires -- using radio frequency (RF) technology. Equipment installed at your location receives from one of our access points, which is usually mounted on a tower or high structure.

Q: Is there a contract?

A: 36 months. You can extend your contract to maintain full maintenance on the outside wireless equipment.

Q: How fast is it?

A: We have dedicated service of 10, 20, 30 & 50 Mbps download available in most areas. Upload is 40% of download.

Q: Gaming, Xbox, PlayStation, etc?

A: Yes. Very low latency.

Q: Internet (VoIP) phone?

A: Yes. Bring your own or let us recommend our favorites.

Q: Smartphone over Wi-Fi?

A: Yes. Take advantage of Wi-Fi calling even if no cell service.

Q: Are VPNs supported for connecting to work?

A: Yes.